Legal information
Terms of Service
Effective date: October 24, 2026 · Last updated: October 24, 2026
1. Agreement
These Terms govern access to the Novexxa website and account application process (the “Service”). By submitting an application or using the Service, you confirm that you have read these Terms. If you do not agree, do not proceed.
2. Current service status
The website currently supports account application, email confirmation, account preferences, and certain account or transaction-request workflows. Availability of a screen or feature does not mean that a live deposit, payment, transfer, withdrawal, card, lending, investment, or custody service is operational. Do not send funds to an account or recipient based solely on information displayed here.
3. Applications and information
Provide complete and accurate information to the best of your knowledge, and only submit information you are authorized to provide. An application may be pending, reviewed, declined, or restricted. Registration or email confirmation does not guarantee approval, eligibility, or immediate access to any financial service.
4. Passwords, PINs, and verification codes
You are responsible for keeping your password, transaction PIN, and email verification codes confidential. Never disclose them to anyone or reuse credentials from a financial account. Novexxa will not ask you to send your password or one-time code through an informal message. Contact support if you suspect unauthorized access.
5. Account status and review
Applications and certain requests may require review before further action. Status messages describe the website's current workflow only; they do not establish that money has moved, a payment has settled, or funds are available.
6. Acceptable use
You must not impersonate another person, submit information without authority, access another user's records, bypass security controls, disrupt the Service, or use the website for fraud, deception, or unlawful activity.
7. Availability and changes
We may update, suspend, or restrict parts of the website for maintenance, security, regulatory readiness, or operational reasons. We do not guarantee uninterrupted availability or permanent retention of website records.
8. Intellectual property
Unless otherwise stated, the Novexxa name, branding, interface, text, and design are protected by applicable intellectual-property laws. Do not use them in a misleading or unauthorized way.
9. Disclaimers and liability
The website is provided subject to applicable law and may change as services are prepared for launch. Nothing in these Terms excludes rights or liabilities that cannot legally be excluded. To the extent permitted by law, Novexxa is not responsible for losses caused by treating an on-screen balance, request, or status as proof of real funds or a completed financial transaction.
10. Privacy
Read the Privacy Policy to understand how information submitted through the website may be processed, stored, and managed.
11. Updates
These Terms may be revised as the website and services develop. The revision date above indicates the latest stated update. Material changes may be communicated through the website where appropriate.
12. Contact
For website and account-application support, contact support@facil-hub.online. This address is the support contact for the current website and should not be treated as a regulatory complaints channel unless formally designated as such.